The WhatsApp-first CRM with an AI assistant that never lets a lead go cold
Two-way WhatsApp, email and web chat tied to every contact, deal and quote. An AI assistant qualifies leads and drafts replies across channels — your team approves and closes. Meta-approved, so you can go live today.
Why reach360
Six reasons teams switch — and stay
You'll find every CRM table-stake here. These are the things that actually move the needle on closed deals.
WhatsApp-native CRM
Reply to customers where they actually are. Connect your number in one click — and every chat lands on the contact record, never lost on someone's personal phone.
AI sales assistant
Your fastest rep never sleeps. It qualifies leads and drafts replies on WhatsApp and your site around the clock — and hands off to a human the moment it matters.
SEO & AI-Visibility suite
Climb Google and win the AI answer. See whether ChatGPT, Gemini and other assistants recommend you — then publish content that makes sure they do.
Get paid in one flow
Send a branded quote, get paid by card, watch the deal close itself. Most CRMs stop at the proposal — reach360 takes you all the way to the bank.
Everything for SMBs
Sales, marketing, service and contracts under one login. No more tab-juggling, and no more five tools that refuse to talk to each other.
Your data, locked down
Granular roles, OTP login with lockout, full audit trails and server-side plan gating — enterprise-grade control without an IT team to run it.
The two big ones
Where reach360 leaves the big CRMs behind
Almost no SMB CRM does WhatsApp properly — or ships AI you'd actually trust with a customer. reach360 nails both.
WhatsApp that's actually part of the CRM
Not a bolted-on inbox. Two-way WhatsApp threads sit on the contact record, next to the deal, quote and timeline — so the whole team has context and nothing lives on someone's phone.
- Go live in one click — Meta-approved, no developer, no API paperwork
- Keep replying from your phone; the whole team still sees every thread
- Win back quiet leads with approved follow-up templates
AI that drafts & qualifies — you approve
An AI assistant reads every conversation, qualifies the lead, and drafts the reply across WhatsApp and web chat. Run it in Suggest mode, or let it answer live in Auto — your call, per channel.
- Qualifies every lead and captures the details — even after hours
- Coach it in plain English; no prompts to engineer, no code
- Sends the quote and books the job the moment they say yes
Built-in · Premium
Do ChatGPT, Gemini and other AI assistants recommend you?
A full search-and-AI-presence toolkit inside the CRM: Google Analytics and Search Console, Lighthouse site audits, and an AI content planner grounded in your real product facts — plus AI-Visibility (AEO) that checks whether the assistants your customers ask actually name your business.
- Traffic (GA4) & Search Performance (GSC) — two-step connect
- Site Audit with an AI-written, prioritized action plan
- AI content planner: topic clusters from your real search data → drafts
- AI-Visibility: your rank, and the businesses the AI recommends instead
Quote-to-cash
From quote to paid, in one flow
Most CRMs stop at the proposal. reach360 takes the deal all the way to the bank — and updates your pipeline for you.
Build the quote
Guided wizard pulls products, applies tax and discounts, exports a branded PDF.
Share a pay link
Generate a Stripe payment link per quote — embedded right in the PDF.
Customer pays
They pay online by card in seconds. The quote flips to Paid automatically.
Auto Closed-Won
The linked deal moves itself to Closed Won. No manual stage updates.
One platform
Everything your team needs — nothing it doesn't
Replace the stack of half-connected tools. Sales, marketing, service, intelligence and reporting share one source of truth.
Sales
Omnichannel & marketing
Service & teams
Intelligence & platform
AI you can trust
AI drafts and qualifies; your team stays in control
Run the assistant in Suggest mode — it reads the thread, qualifies the lead and drafts the reply for a human to approve, edit or send. Or switch to Auto on the channels you trust. Reply from the phone's WhatsApp app and the AI auto-pauses that chat.
- Suggest or Auto — per channel, enforced by your plan
- Generates a branded quote and Stripe pay link right in the chat
- Books the job and notifies the owner the moment they confirm
Security & platform
Enterprise-grade controls, without the overhead
Run multiple companies from one account, give every role exactly the access it needs, and keep data safe — hardened with server-side plan gating, rate-limiting and ownership guards.
See platform & securityPricing
Simple plans that grow with you
Start free for 14 days. Pick the plan that fits today — upgrade the moment you need more. Per user, billed monthly.
Starter
Pipeline, email & 24/7 web AI
- Pipeline, quotes & Stripe payments
- AI Web Agent + lead-capture forms
- Email campaigns & lists
Growth
WhatsApp AI, quoting & scheduling
- Everything in Starter
- WhatsApp inbox + AI, 24/7
- AI quotes, auto-booking & scheduler
Premium
Contracts, SEO & full AI
- Everything in Growth
- Contracts & AMC agreements
- SEO & AI-Visibility suite
Save 20% on annual billing.
Compare all plans & featuresFrequently asked questions
Everything you need to know about Reach360.
What is Reach360?+
Reach360 is a WhatsApp-first, all-in-one CRM for small and mid-sized sales teams. It combines a two-way WhatsApp and email inbox, an AI sales assistant, a sales pipeline, branded quotes with online payments, email marketing campaigns, contracts, and service scheduling in one platform.
Does Reach360 work with WhatsApp?+
Yes. Reach360 includes a two-way WhatsApp inbox tied to each contact, so you can send and receive text and media, see delivery and read status, and chat straight from the contact record. You can connect your WhatsApp Business number in-app and re-engage customers after the 24-hour window using approved message templates.
How does the AI sales assistant work?+
The AI assistant talks to customers over WhatsApp and an embeddable web chat widget. It qualifies leads, collects details, and moves them through your stages — then drafts replies for your team to approve, edit, or send. It runs in suggest mode by default, so your people always stay in control.
Can customers pay online from a quote?+
Yes. Build a branded quote from your product catalog, attach a Stripe pay-online link, and share it. When the customer pays, the quote flips to Paid and the linked deal automatically moves to Closed-Won — no manual status changes.
Does Reach360 support my currency and tax rules?+
Reach360 handles multi-currency billing in USD and AED, supports TRN/VAT and per-workspace tax settings, and adds your tax number to documents. It's built to fit how teams in WhatsApp-first markets actually sell.
Is there a free trial?+
Yes. You can start a 14-day free trial and explore the full platform. Paid plans — Starter, Growth, and Premium — unlock more modules as your team grows. See the pricing page for current details.
Run your whole sales operation from one CRM
Connect WhatsApp, let the AI qualify your next lead, and send a pay-online quote — all from one place. Start free in minutes.
14-day free trial · cancel anytime